Frequently Asked Questions
Got questions? We’ve answered the most common ones to help make your decision easy.
What sets this centre apart from the others?
- Higher ratios of staff to children to ensure the best possible care and education is provided.
- Make up days for public holidays.
- Hands on enrichment in learning about sustainability and looking after our environment.
- A hand picked team with a passion for early education.
- Supportive educators with a mutual respect for parenting.
- End of year celebration and graduation ceremony for pre-schoolers.
- A physical education program devised by the NSW department of health, Munch N Move.
- Monthly in-house excursions.
- A “roaming kitchen” program where children are exposed to healthy habits.
- Ample shade and a breezy backyard, with an abundance of space for running and outdoor exploration.
- A leafy outlook into a bushland area.
- Exciting spaces for children to explore indoors and outdoors.
- Vegetable gardens for the children to plant, maintain and harvest.
- An indoor / outdoor room that children can use as a multipurpose room in inclement weather.
- Nutritionally balanced meals served with quality ingredients and variety
Why should I stay at the centre rather than attending a pre-school when my child turns 3 or 4?
The Early Childhood Teachers have established a collaborative curriculum to support the learning of our pre-schoolers and to make the transition to school effective preparing children for formal schooling.
Our Early Childhood Teachers (ECTs) are experienced and have trained at a university level. They plan and deliver education programs with a focus on early literacy, numeracy, and social skills. We believe forming meaningful partnerships with families provides the best outcomes for each individual child.
What hours is the centre open?
We open at 7am and close at 6pm.
What do the fees cover?
- Meals – We provide all meals starting with breakfast until 7:30 am. The children are then served morning tea, lunch, afternoon tea and a healthy snack if they are at the centre after 5pm.
- Sun cream and insect repellent is provided to protect the children, however you can bring your own if you are concerned about allergies / reactions.
- We also provide nappies, wipes and tissues.
- Monthly in house excursions and external excursions.
How do I pay the fees?
Fees are paid weekly and are paid through our direct debit system. Fees are taken from your account every Thursday.
How do I get subsidy for my child?
The most efficient way is to log onto Centrelink. Some basic requirements must be satisfied for an individual to be eligible to receive Child Care Subsidy for a child. You’ll need to provide details about your income, your activity levels, and info about your childcare provider. Alternatively, you can call 13 61 50 between 8am to 8pm.
We understand that every families needs are unique and not all families need 12 hours of care. We offer more flexibility, including 9,10 and 11 hour sessions so you can make the most of your Child Care Subsidy.
Start Strong funding is available for children who are 3, 4 and 5 years old to further assist in subsidy for fees for families. For more information visit: https://education.nsw.gov.au/early-childhood-education/operating-an-early-childhood-education-service/grants-and-funded-programs/start-strong-funding
What do I need to bring each day?
Children should pack a backpack with a change of clothes, a wide brimmed hat, a water bottle and sheets if they would like to sleep. Some children bring in a bottle of milk for sleep time and babies also bring in formula or bottles as required.
What do the children eat?
Each morning we provide healthy cereals and toast, accompanied by milk or a drink of water for breakfast.
Children enjoy a fruit platter with cheese and crackers for morning tea.
Lunches vary from spaghetti bolognaise, assorted sandwiches, burritos, baked chicken and veggies, salmon patties with rice and so much more.
Our afternoon tea consists of vegetables sticks and humus, baked fruit muffins, vegemite scrolls and pikelets to name a few.
Having our cook onsite means we can provide fresh meals catering to specific allergies or intolerances.
Our cook has the highest Food Safety Supervisor certificate and enjoys creating culinary delights with top quality ingredients to ensure the children have healthy and nutritious meals.
Can I bring a birthday cake to the centre?
We make birthday cakes on the premises for a minimal cost. Cakes are egg free, gluten free and dairy free. We have a duty of care to children with allergies and strive to keep all children safe.
What if my child has allergies?
Children with allergies or anaphylaxis are welcome as we have specific processes in place to keep every child safe.
Do children have to sleep?
All children are given a rest time during the day. For non-sleepers this usually consists of 20 minutes of yoga, meditation or listening to relaxation music to recharge for the afternoon.
How will I know if my child is reaching appropriate milestones?
Our team provide ongoing feedback on a daily basis about your child’s day and achievements. We work collaboratively with families regarding development.
Our educators use a safe and secure platform called Storypark to document developmental goals and accomplishments.
What is Storypark?
Storypark is an app that allows educators to share your child’s learning journey. Photos and documentation are uploaded daily, and it is designed to record and share your child’s milestones and activities.
Your child’s educators can send you real-time updates, photos and videos throughout the day.
Your privacy and cybersafety is paramount, so parents control access to their child’s profile. Accounts can not be found unless you invite others to view the profile.
Storypark assists your child get the best start in life by personalising their learning. This log in is yours forever so you can relive important moments in a private online community that grows with them over time.